Privacy Policy
Last Updated: September 18, 2026
At IQ Movers, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using the IQ Movers website or submitting information through our contact, quote, or booking forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact IQ Movers, request a moving quote, schedule a service, or communicate with us.
Depending on how you interact with our website, this information may include:
- Full name
- Email address
- Phone number
- Pickup and delivery addresses
- Moving date and preferred schedule
- Details about your moving requirements
- Information about the items being moved
- Payment or billing information, where applicable
- Information included in messages or inquiries
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, certain technical information may also be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate location based on IP address
- Date and time of website visits
- Website usage and interaction information
This information is generally used to operate, maintain, secure, and improve our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Provide moving estimates and quotes
- Schedule and manage moving services
- Communicate with you about your request or booking
- Provide customer support
- Process payments where applicable
- Improve our services and website
- Maintain website security
- Prevent fraud, abuse, or unauthorized activity
- Analyze website traffic and usage
- Send service-related communications
- Comply with applicable legal and regulatory requirements
We will only use your information for legitimate business purposes and in accordance with applicable law.
3. Communications
If you contact IQ Movers, we may use the contact information you provide to respond to your inquiry or communicate with you about requested services.
If you have provided consent to receive promotional communications, we may occasionally send information about our services, offers, or updates.
You may request to stop receiving promotional communications at any time.
Service-related communications, such as information regarding a quote, booking, payment, or scheduled move, may still be sent when necessary to provide the requested service.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Cookies may be used to:
- Remember preferences
- Improve website functionality
- Understand how visitors use our website
- Measure website performance
- Support analytics and marketing activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Analytics and Third-Party Services
We may use third-party services to help us understand website traffic, measure performance, communicate with customers, or provide other website functionality.
These providers may collect information through cookies, tracking technologies, or other mechanisms according to their own privacy policies.
Examples may include analytics, advertising, payment, communication, hosting, and security providers.
We do not control the privacy practices of third-party services and recommend reviewing their respective privacy policies.
6. Sharing Your Information
We do not sell your personal information as part of our ordinary business operations.
We may share information with trusted third parties when reasonably necessary to operate our business or provide requested services.
These parties may include:
- Service providers
- Payment processors
- Website hosting providers
- Analytics providers
- Communication and email providers
- Technology and security providers
- Professional advisers
- Government authorities or law enforcement where legally required
We only share information when there is a legitimate business, contractual, legal, or operational reason to do so.
7. Service Providers
Some services used by IQ Movers may be provided by third-party companies.
For example, third-party providers may assist with:
- Website hosting
- Email delivery
- Payment processing
- Customer communication
- Analytics
- Website security
- Scheduling or booking
These providers may have access to personal information only to the extent necessary to perform services on our behalf and may be subject to their own privacy obligations.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain business and transaction records
- Respond to customer inquiries
- Resolve disputes
- Meet legal or regulatory obligations
- Enforce agreements
- Protect our business and legal interests
The specific retention period may vary depending on the type of information and the reason it was collected.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
Some rights may be subject to legal limitations or exceptions.
To exercise an applicable privacy right, please contact us using the information provided below.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children.
We do not knowingly request or collect personal information from children without appropriate authorization where required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
13. International Data Transfers
Depending on the location of our service providers and technology infrastructure, your information may be processed or stored in a country other than the country where you live.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across jurisdictions.
14. Do Not Track Signals
Some web browsers provide a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.
IQ Movers
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.
